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Brand management

Brands drive competition in most sectors in today's world. They have not only become a key success factor to excel in the market, but are necessary to remain competitive. For Roland Berger, the key to this challenge is the customer. Therefore, we have developed a customer-focused and value-based approach to branding.

Our unique and successful strategic tool is called RB Profiler and supports your company in creating and sustaining a brand based on customers' values and needs.

For detailed information on our Own Brand Management expertise, please click here.

In brief

Building a brand that works – Catching the consumer at the moment of truth

Across industries, more and more companies are exploring strong brands' secrets for success. The overall aim of strategic brand management is to accumulate brand value and transform it into inimitable, stable brand assets. There are two prerequisites to building and maintaining a valuable brand: a distinct value proposition and persistent and creative brand communication via the marketing mix.

However, companies often find it difficult to assess the true needs and values of consumers. To create a strong brand, companies must identify consumers' deep-rooted values and needs by observing their conscious and latent behaviors and desires.

We have developed a unique value-based brand management approach, based on the RB Profiler methodology.

 
A value-based approach to brand strategy
 

RB Profiler enables a comprehensive view of brand management. The tool goes far beyond conventional market research because it also assesses consumers' inner needs. RB Profiler helps to identify various consumer clusters according to their value system. To this end, it analyzes a brand's intended, projected and perceived value proposition.

  1. Formulating strategies (including post-merger marketing strategies)
  2. Designing well-balanced global local brand strategies
  3. Deciding on new product and service priorities
  4. Changing brand architectures and portfolios
  5. Conducting customer segmentation and targeting
  6. Positioning the brand including launch and relaunch
  7. Conducting internal and employee branding
  8. Developing the best possible marketing mix
  9. Tracking brand performance
  10. Reviewing the marketing organization

Our experts

China

Guoqiang Ren

Partner

Shanghai, China
Phone: +86 21 52986677 - 806
E-mail: e-mail

 

France

Daniel Feldmann

Principal

Paris, France
Phone: +33 1 53 67 03 34
E-mail: e-mail

 

Germany

Rainer Balensiefer

Principal

Düsseldorf, Germany
Phone: +49 211 4389-2158
E-mail: e-mail

 
Björn Bloching

Partner and Head of Marketing & Sales

Hamburg, Germany
Phone: +49 40 37631-4446
E-mail: e-mail

 
Philipp Grosse Kleimann

Partner

Munich, Germany
Phone: +49 89 9230-8718
E-mail: e-mail

 
Dorit Posdorf

Principal

Düsseldorf, Germany
Phone: +49 211 4389-2150
E-mail: e-mail

 
Egbert Wege

Principal

Hamburg, Germany
Phone: +49 40 37631-4350
E-mail: e-mail

 

Japan

Takashi Katsuoka

Principal

Tokyo, Japan
Phone: +81 3 35876-660
E-mail: e-mail

 
Daisuke Nakano

Principal

Tokyo, Japan
Phone: +81 3 35876-660
E-mail: e-mail

 

Further reading

Own Brand Management

Brochure, 2010

Studies show just how much value professionally managed own brands can add to retailers' business …  >>

 
Brand excellence

Summary of study findings, 2010

The "Brand Excellence" study, conducted by Roland Berger and the leading German marketing magazine "Absatzwirtschaft", analyze the fundamental principles that govern the success of a brand …  >>

 
Moment of truth

Book by Andreas Bauer, Björn Bloching, Kai Howaldt, Alan Mitchell, 2006

Values, not products should be the starting point of successful branding. This is the core argument of 'Moment of Truth,' a new book that shows how consumer values influence their decision-making …  >>

 
Optimizing brand management through value orientation

Study by Björn Bloching, Steffen Weideman (in German), 2005

This publication explains the basic principles of value-based brand management and introduces the rb Profiler methodology. Based on the brand power study of German consumers, three central assumptions …  >>