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Consumer goods & retail

Our experts for Consumer Goods and Retail put the spotlight on the consumer, offering our clients market-driven, rule-breaking strategies that work. We focus on the needs of specific industries such as FMCG, textil and retail and offer the full range of relevant issues, from strategy to brand management and efficient consumer response, thus covering the entire consumer goods value chain.

In brief

Consumers are becoming increasingly demanding. They want more quality and value for less money, time, and effort.

This is where the Consumer Goods & Retail Competence Center comes into play. We put the spotlight on the consumer, offering our clients market-driven, rule-breaking strategies that work. Expert teams in FMCG (fast moving consumer goods), textiles, and retail focus on the needs of specific industries. They offer advice on the full range of relevant issues, from strategy and organization right through to brand management and efficient consumer response, thus covering the entire consumer goods value chain.

We provide a truly international perspective, offering our clients knowledge and insights gained from other continents and industries. Our consultants have a wide range of cultural and business backgrounds and hands-on experience in the consumer goods and retail industry. This allows us to develop and implement innovative concepts that result in substantial performance improvements for our clients.

Sample projects

Evaluating strategic options for a German brewery

Our client asked us to develop market scenarios, devise strategic options, and assess their implications. The project was organized in four main steps:

  1. Describing the company's market position and cost structures (business planning)
  2. Developing base case market scenarios and forecasting major market changes
  3. Formulating strategic options for each scenario and evaluating their impact on the business plan
  4. Deriving strategic recommendations and action plans

As a result of the project work, the client expanded its international activities and achieved a considerable boost in value.

Reorganizing a European sporting goods retailer

The client asked us to introduce structural and process changes to boost profitability and sales. We conducted the following modules:

 
Our modules
 

The roadmap to structural and process change was fully developed and helped improve the client's profitability. The expansion strategy turned out to be less attractive than the client had expected.

Our experts

Andreas Bauer

Partner and Head of Consumer Goods & Retail

Munich office, Germany
Phone: +49 89 9230-8316
e-mail

 
Eric Baart

Partner

Brussels office, Belgium
Phone: +32 2 66103-25
e-mail

 
Krzysztof Badowski
Krzysztof Badowski

Principal

Warsaw office, Poland
Phone: +48 22 323-7-414
e-mail

 
Alexander Belderok

Principal

Amsterdam office, Netherlands
Phone: +31 20 7960-641
e-mail

 
Antonio Benecchi

Partner

Detroit office, USA
Phone: +1 248 729-5000
e-mail

 
António Bernardo

Partner and Deputy Chief Executive Officer

Lisbon office, Portugal
Phone: +351 21 3567-601
e-mail

 
Bernd Brunke

Partner

Berlin office, Germany
Phone: +49 30 39927-3527
e-mail

 
Alessandra Cama

Principal

Munich office, Germany
Phone: +49 89 9230-8228
e-mail

 
Roberto Crapelli
Roberto Crapelli

Partner

Milan office, Italy
Phone: +39 02 29501-235
e-mail

 
Olivier de Panafieu

Partner

Paris office, France
Phone: +33 1 53670-908
e-mail

 
Laurent Dusollier
Laurent Dusollier

Partner

Paris office, France
Phone: +33 1 53670-975
e-mail

 
Jochen Hiemeyer

Partner

Munich office, Germany
Phone: +49 89 9230-8858
e-mail

 
Takayuki Kito

Principal

Tokyo office, Japan
Phone: +81 3 358 76-660
e-mail

 
Bernard Malek
Bernard Malek

Principal

Paris office, France
Phone: +33 1 53670-917
e-mail

 
Patrick Mannsperger

Principal

Munich office, Germany
Phone: +49 89 9230-8798
e-mail

 
Paolo Massardi

Principal

Milan office, Italy
Phone: +39 02 295011 202
e-mail

 
Vincent Mercier

Partner and Member of the Executive Committee

Paris office, France
Phone: +33 1 53670-326
e-mail

 
Koichi Mizutome

Partner

Tokyo office, Japan
Phone: +81 3 35876-660
e-mail

 
Beatrix Morath

Partner

Zurich office, Switzerland
Phone: +41 44 38481-42
e-mail

 
Codrut Pascu

Partner

Bucharest office, Romania
Phone: +40 21 2221-905
e-mail

 
Felix Pintgen
Felix Pintgen

Principal

Munich office, Germany
Phone: +49 89 9230-8677
e-mail

 
Vladimir Preveden

Partner

Zagreb office, Croatia
Phone: +385 1 4804-840
e-mail

 
Olga Sagirova

Partner

Moscow office, Russia
Phone: +7 495 72119-51
e-mail

 
Frigyes Schannen

Principal

Budapest office, Hungary
Phone: +36 1 30170-77
e-mail

 
Regina Schmidt

Principal

Munich office, Germany
Phone: +49 89 9230-8747
e-mail

 
Frederic Tiberghien

Partner

Brussels office, Belgium
Phone: +32 2 66103-43
e-mail

 
Ignatius Tong
Ignatius Tong

Partner

Shanghai office, China
Phone: +86 21 52986677-828
e-mail

 

Further reading

Transport logistics in Russia

Study, 2007

This study was aimed at discovering and evaluating key trends in transport logistics development in Russia. Based on numerous interviews with key FMCG companies, distributors and experts, our experts draw interesting conclusion for this sector. …  (PDF, 727 KB)

 
Moment of truth

Book by Andreas Bauer, Björn Bloching, Kai Howladt, Alan Mitchell, 2006

Values, not products should be the starting point of successful branding. This is the core argument of 'Moment of Truth,' a new book that shows how consumer values influence their decision-making …  >>

 

Apart from private labels, premium brands are the only growth segment in the consumer goods industry today: Since consumers increasingly value high quality, premium brand manufacturers need to consider which success factors they should include in their strategies …  >>

 

News

Fine tailoring
Jan 17, 2008

Back to the roots or a redefinition of elegance? In this exclusive excerpt, Roland Berger's executive magazine takes a closer look at what makes handcrafted goods the ultimate luxury in the 21st century.  >>