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IT Support Specialist (Kuala Lumpur)

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We are looking for a customer service driven IT Support Specialist who is passionate about finding innovative solutions to better the IT experience for our employees in Southeast Asia.

Your role

  • Support local users on site and remote via telephone, being the single point of contact for all IT matters.
  • Tracking user incidents in our ticketing system including detailed error description, problem solving and closing the ticket.
    • Preparing new PCs for new hires and install all necessary software.
    • Giving IT introductions to these new hires.
    • Replacing PCs and migrate the data and settings to a new one when the PCs life time has reached its end.
    • Knowledge of server, switches, telephone systems, data safety and mobile phones.

Your profile

  • Minimum 3-5 years of experience in providing regional IT Support.
  • Bachelor’s degree in information systems, AIS, MIS, Computer Science, Computer Engineer, Information Technology, or any related fields.
  • Capable to handle multiple tasks and assignments and pressure.
  • Ability to work independently with minimum supervision.
  • Willingness to travel across the region if required.
  • Highly proficient in both English with good written and oral communication and analytical skills.
  • Good knowledge of Microsoft products, such as MS Windows and MS Office.
Are you a game changer and want to shape the future with us? Apply now online.

Apply Now

Are you a game changer with an entrepreneurial mindset and a winning personality? We look forward to receiving your application via our website.

Roghini Mayparol
50 Collyer Quay, #10-02, OUE Building
049321 Singapore