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The key to a successful RPA strategy
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What are the best practices for successfully implementing RPA? Roland Berger proposes a roadmap to assist decision makers through the transformation.
Published December 2018. Available in
The key to a successful RPA strategy
- Robotic Process Automation (RPA) is a mature technology that is highly effective in increasing business productivity. It frees up employees working on high-volume, repetitive jobs and allows them to be redeployed on strategic tasks that have greater added value for the firm. The impact, depending on the industry, is an increase of several percentage points in operating margin. Financial or accounting services, administration and other sectors can expect to see a reduction in personnel costs of more than five percent.
- The challenges of implementing RPA depend on the company's particular level of maturity with regard to the technology. Firms that only recently adopted the technology should first and foremost tackle the organizational challenges, identifying which activities are suitable for automation and ensuring adequate governance during the implementation. Early adopters, on the other hand, face a new challenge: how to manage their human capital and redeploy employees affected by the technology (strategic workforce planning, new jobs, mobility, career paths, and so on).
- What are the best practices for successfully implementing RPA? How can firms adopt a sustainable strategy adapted to different industries and reflecting their own degree of maturity? Roland Berger proposes a roadmap to help decision-makers through the transformation.
