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Information Management

Companies can use information technology to create value and boost performance. To do so, they must align their IT with their business strategy. This is reflected in our approach to information management, which combines strategy expertise with IT experience.

In brief

In our view, all elements of information management must aim to create value. Since we have an in-depth understanding of value drivers in all industries, we are well equipped to align the use of information technology to the needs of individual companies. We believe in the strategic value of IT.

Within the Information Management Competence Center, we cover all areas of strategic IT consulting in order to address the complete CIO agenda:

  • IT strategy and alignment
  • IT organization and sourcing
  • IT projects and transformation
  • IT positioning and improvement
Product landscape

IT strategy and alignment

To empower the business organization, IT strategy and landscape must be aligned with current business needs.Our products for IT strategy and alignment help you achieve this goal:

Business-oriented IT strategy
To achieve an optimal outcome, the IT strategy should always be defined to support business goals. We enable organizations to formulate IT strategies that meet current business needs and empower the organization.

Competitive advantage through IT
In addition, information technology can be leveraged to achieve a competitive advantage within a specific industry, particularly in IT-focused markets. We are experienced in leveraging the value of IT in specific markets.

Enterprise architecture
Finally, the enterprise architecture should be designed in such a way that business processes and IT landscape reflect the business needs. We have ample project experience in aligning business and IT and identifying synergies.

IT organization and sourcing

To ensure the best possible performance of your IT department, the internal IT organization as well as the IT sourcing mix have to be optimized. Our products cover the entire range of IT organization and sourcing issues:

IT organization
We ensure that the IT organization is tailored to the defined IT strategy and business structures to optimize the performance of the IT function.

IT governance
Furthermore, we are equipped to set up IT governance structures to support this organization and guarantee efficient steering and reporting structures.

IT industrialization
The standardization of IT services for internal and external clients can help leverage substantial economies of scales through a high degree of automation and bundling of service delivery in IT production centers. We are experts in all questions of IT industrialization.

IT sourcing
High-performance IT service delivery requires a tailored mix of vertical integration ("make or buy") and the right delivery location. Our toolbox helps you analyze all sourcing options and find the right approach for your organization.

IT skills and talent management
The IT workforce has to be managed continuously to ensure maximum benefit. We provide the right framework for recruiting and retaining critical IT talent and using the available IT skills in the most efficient manner.

IT projects and transformation

Since the IT function follows the business strategy, a continuous transformation of information technology and IT organization is required. We are experts in managing this transformation process together with you.

IT program management
To support large organizations in transformation processes, we manage large-scale and complex programs and have the tools in place to ensure completion on time and within budget.

Project portfolio management
We help organizations ensure that their projects are prioritized according to their potential benefit and help maximize the outcome of promising projects.

IT project rescue
Projects in danger of failing need coherent and determined project management. We rescue large transformation projects from failure with stringent project analysis, risk assessment and clear mitigation measures.

IT transformation
We support the transformation of the IT organization and landscape resulting from changes in IT strategy, for example.

Our expertise encompasses all issues related to managing the integration of previously separate IT landscapes after the merger of two companies.

IT positioning and improvement

To continuously improve the performance of the IT organization, the positioning of IT must be optimized in a structured way. Our approach covers a wide range of tools for positioning and performance improvements in the IT function, for example:

360° IT fitness audit
Our team offers a focused audit of all IT functions within an organization to identify areas of improvement and realize quick wins.

IT benchmarking
From our extensive experience with IT projects of all kinds, we have a large portfolio of KPIs. We use these to benchmark IT performance against best-in-class.

IT cost reduction
We support CIOs in streamlining the IT function and cutting IT costs with a ready-to-use IT cost toolbox containing over 100 separate actions. These are clustered into 11 main lever categories for IT cost reduction and can be tailored to an organization's specific needs.

IT value management
At the same time, we help organizations to go beyond cost cutting to capture the added value that is created by IT.

Our experts


Nicolas Teisseyre


Paris, France
Phone: +33 1 53670-973
E-mail: e-mail



Andreas Dietze


Düsseldorf, Germany
Phone: +49 211 4389-2192
E-mail: e-mail

Carsten Rossbach


Frankfurt, Germany
Phone: +49 69 29924-6318
E-mail: e-mail

Philipp Leutiger


Munich, Germany
Phone: +49 89 9230-8904
E-mail: e-mail


Greater China

Tao Chen


Beijing, Greater China
Phone: +86 10 84400088-680
E-mail: e-mail

Shun Fan


Shanghai, Greater China
Phone: +86 21 5298 6677 - 176
E-mail: e-mail



Yuzuru Ohashi


Tokyo, Japan
Phone: +81 3 35876-660
E-mail: e-mail

Koji Toyama


Tokyo, Japan
Phone: +81 3 35876-660
E-mail: e-mail



Hauke Bossen


Stockholm, Sweden
Phone: +46 8 410438 - 98
E-mail: e-mail


Further reading

think: act CONTENT "IT Outsourcing"

think: act CONTENT, 2012

IT outsourcing involves more than IT. It takes management skills, strategic foresight and a capable organization both at the provider and at the client …  >>

Survival of the fittest - How Europe can assume a leading role in the cloud

Study in cooperation with SAP AG, 2011

The market for information and communication technology (ICT) is experiencing a far-reaching transition. This study examines the most important drivers and characteristic attributes of the emerging cloud economy …  >>

Quo Vadis IT?

Study (in German), 2010

IT and telecommunications technology will increase productivity and reduce carbon footprint. Finland and Bavaria – two European regions that have achieved significant success with telecommunications and information technology …  >>

Managing the IT cost challenge

Study, 2009

The economic downturn has forced companies to dramatically reduce their production capacity and to lay off staff in both operational and non-operational functions. …  >>

Keeping projects on the right track with launch management

Study, 2008

Large projects capsize relatively frequently. A large project is more than just a project that takes longer, involves more people or consumes more budget …  >>


CIO column

Andreas Dietze
Dec 17, 2013

ERP solutions for SMEs are too complex, too extensive and not user-friendly. The provider market is confusing too. Andreas Dietze and Dirk Möbus of Roland Berger give their tips on introducing ERP  >>

Andreas Dietze - CIO-Kolumne
Oct 10, 2013

Companies invest considerable effort in system harmonization, only to find that the reality falls short of their expectations: master data is still not used any more efficiently  >>

Curt Cramer
Jul 22, 2013

The key to success in a Big Data project is strategy, not infrastructure. With the right data mining skills for experimental data usage, you can tackle the real challenge of applying statistical modeling techniques  >>

Andreas Dietze
Jun 6, 2013

Companies have been industrializing, standardizing and automating IT processes for a long time now. And what has come of it? Very little, say Andreas Dietze and Alexander Türk in their CIO column  >>

Matthias Gröbner
Feb 11, 2013

The two main reasons for poor master data quality are inadequate master data management and local – as opposed to central – identity and access management. Matthias Gröbner and Christopher Frenken point out some possible solutions  >>

Andreas Dietze
Nov 29, 2012

Depending on the level of maturity reached by a company, it can reduce its IT infrastructure costs as much as 20% - without making tough service cutbacks. In their column, Andreas Dietze and Kirill Perfiliev explain how this can be done  >>

Curt Cramer
Sep 21, 2012

Analyzing large data volumes, e.g. with Hadoop, requires new processes. Andreas Dietze and Curt Cramer explain their big data strategy  >>

Andreas Dietze
Jun 29, 2012

Experience has shown that the bigger an IT project, the greater the risk of failure. But it doesn't have to be that way  >>

Andreas Dietze
Apr 12, 2012

Studies show that IT has yet to assume its rightful place in innovation management. Andreas Dietze offers some advice in his CIO expert column  >>

Matthias Gröbner
Jan 30, 2012

Although IT transformation programs are usually driven by business concerns, their success depends very much on IT. In their column, Matthias Gröbner and Kirill Perfiliev describe IT involvement, requirements management and implementation monitoring  >>

Andreas Dietze
Nov 29, 2011

According to Roland Berger, more than 50% of outsourcing deals make no economic sense for the providers. In his column, Partner Andreas Dietze spells out the reasons – and some possible remedies  >>

Cloud economy
Nov 23, 2011

The cloud can be understood as an ICT ecosystem in which the development of services, their areas of application, customer groups and competitive structures evolve constantly and irreversibly  >>

Andreas Dietze
Sep 7, 2011

IT architects have to establish themselves as expert sounding boards for the business side of the company. Andreas Dietze and Curt Cramer show us how in their CIO column  >>

Andreas Dietze
Jul 12, 2011

Linking office and process IT generates efficiencies. But in the case of applications, problems usually occur when bundling to centralize responsibility  >>

Matthias Gröbner
Apr 20, 2011

If you don't give yourself enough time to plan a shared service center, you may be in for some nasty surprises at the start  >>

Carsten Roßbach
Feb 22, 2011

The big European IT providers have been achieving excellent growth (...), often outperforming their competitors of non-European origin. This finding comes as a surprise for many industry insiders, report Carsten Rossbach and Markus Puttlitz  >>