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Supply Chain Excellence Study


A spotlight on supply

Cost, flexibility, and lead times—if you are a CEO, COO, or supply chain manager, you know that these are three of the most important terms when applied to the backbone of your business: the supply chain. Yet, it can be hard to know which decisions will take your company in the right direction. There are new technologies and concepts to apply, but customer requirements are higher than ever before, and the world is becoming increasingly complex and volatile. To provide supply chain decision-makers with the kind of insight they need into trends, targets, and levers, we involved more than 150 participants from relevant positions in a study that covers seven core industries and shines a spotlight on the issues that matter most.

We found that there are many trends exerting a major influence on supply chains, the most important of which are an increased need for reliability and flexibility, as well as demand volatility. Cost, although not as significant, is close behind, followed by transparency on customer requirements and individualized products and services. This reveals that supply chains have to meet many targets at the same time, and that all of them are almost equally important—a trend that will only increase in the coming five years.

Maturing of application

Whether plan and source, make and deliver, or supply chain design, we investigate all of the levers in terms of importance and maturity of application, comparing and contrasting across the seven core industries to provide valuable insight into how those play out across best practices. Followed by in-depth, specific analysis of lever application in the automotive, high-tech, chemicals, construction, MedTech and pharma, engineered products, and consumer goods industries, this exclusive report answers a number of key questions to help businesses survive in this competitive arena and draw the right conclusions for their own value chain.


Supply Chain Excellence Study


New technologies and concepts help supply chains to meet new requirements in line with their increased importance.

Published November 2015. Available in