Find out about the top five leading countries in the EV market and which impact new trends have on the EV industry.
Hainan travel retail has recently attracted much attention due to phenomenal growth. Meanwhile, most brands in Hainan adopt the DFO (duty-free operator) wholesale model, relying on DFOs to manage retail activities. This shows risks of inconsistent consumer experience, with negative consequences on brand equity and sales cannibalization. For brands to capitalize on Hainan's boom, a managed DFO wholesale model, governance structure optimization, and retailization are key levers to consider.
To support and sustain the rapid adoption of EV, charging infrastructure must be developed
Our Partner Miriam van Straelen will be holding a keynote on the topic: “Being a Listening Organization: CX at the Core of Your Brand DNA”. CX NXT is a customer experience event, that demonstrates how technology, strategy and culture can provide the experience that new-age customers’ demand.
Event duration: November 9, 2022 - November 10, 2022