Improving profitability in the sugar industry

Improving profitability in the sugar industry

 

Roland Berger’s Pricing Excellence program helps businesses in the sugar sector enhance competitiveness

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Sales & Marketing

Volatile prices, increasing regulations, and the need for technological advancements are placing unprecedented pressure on sugar producers. In response, they must find innovative ways to maintain profitability and stay competitive. These pressures are particularly telling in the EU, where recent declines in sugar prices have severely impacted industry players, eroding their profits. In the first quarter of 2025, for instance, Europe's largest sugar producer, Südzucker, posted an 85% fall in quarterly operating profit.

Multiple challenges for the sugar industry

There are numerous factors behind this price volatility, including global market dynamics, regulatory changes, crop yields, and weather conditions.

Political decisions, such as the EU sugar market policy, can significantly impact producers' business, including production capacity and pricing. A growing emphasis on health awareness is leading to declining demand for traditional sugar products and the need to offer alternative sweeteners. Meanwhile, external factors like climate change, geopolitical tensions, and crop failures are creating additional volatility in the prices of raw materials such as sugar beets and sugar cane.

Like many manufacturing-based industries, the rise in energy costs and new sustainability requirements are also increasing pressure on sugar producers, necessitating investment in new technologies to produce more efficiently and improve quality. New market entrants offering alternative or natural sweeteners, such as Stevia and Allulose, are able to gain a competitive advantage.

How Roland Berger can help

In this challenging environment, a data-driven, agile pricing strategy is the most effective lever to protect and grow profitability. Roland Berger's Pricing Excellence program supports sugar companies in mastering these challenges and achieving commercial excellence – both in revenue growth and margin improvement.

The three pillars of Pricing Excellence

  1. Agile, data-driven pricing methods
    We leverage real-time market data and competitor insights to benchmark, monitor, and dynamically adjust bulk sugar prices. This enables sugar companies to anticipate market trends and respond rapidly to market shifts, especially in their core commodities business. By identifying key value drivers – such as quality criteria, sustainability, and service – and segmenting customers according to their willingness to pay, we help companies to apply value-based pricing, especially for specialty sugars, blends, and technical solutions.
  2. Results-driven price execution
    Optimizing existing contracts by balancing factors such as volume, frequency, and price security helps create a sustainable price-risk exposure. In this pillar, we also focus on strengthening long-term strategic contract settings for volume and margin security. Preparing for various scenarios and power dynamics, as well as strengthening customer relationships through joint growth agreements and loyalty incentives are critical to effective negotiation.
  3. Efficient, future-proof pricing processes
    Streamlined and synchronized processes are essential for eliminating inefficiencies and ensuring a cohesive pricing strategy across the entire organization. Important parts of our program include establishing a single source of truth for pricing data across all entities, customers, and locations, as well as implementing a smart and robust pricing engine for accuracy and scalability. Leveraging state-of-the-art technology, including (semi-) automated workflows, further reduces errors and minimizes manual effort.

"A data-driven, agile pricing strategy is the most effective lever to protect and grow profitability."

Unlocking additional EBIT margin

Roland Berger's pricing projects are among the fastest ROI levers, delivering up to five percentage points in additional price-driven EBIT margin. The value they generate can last up to five years.

The success of our Pricing Excellence approach has been proven across various projects in the commodities industry, which have achieved significant margin improvements. We have helped clients unlock additional EBIT margin by analyzing their competitive position, optimizing value and pricing and developing strategies to become one-stop solutions for customers.

Enhancing profitability and competitiveness

The path to commercial excellence in the sugar industry is currently filled with challenges. But by adopting agile, smart pricing strategies, leveraging advanced technologies, and tapping into market trends, companies can enhance their profitability and competitiveness.

Roland Berger's Pricing Excellence program offers a comprehensive and effective solution to help sugar companies achieve these goals and thrive in today's challenging market environment.

How we’ve helped other companies
Improving margins for a food commodity producer

We identified key value drivers and pricing potential via conjoint analysis and point-of-sale data. Based on these insights, we defined a tailored pricing mechanism and developed a comprehensive negotiation strategy, including clear goals, KPIs, a balance of power assessment, and effective communication tactics. We also supported the preparation of negotiations for top key accounts.

Enhanced pricing for a food commodity producer

For this client, we analyzed the company’s competitive position and optimized its value proposition and pricing strategy. Building on these insights, we then developed a strategy to position the business as a one-stop solution for customers. To support this transformation, we created a roadmap to build deep application expertise, enabling the company to be a true partner for its customers.

Price and margin improvement for a food commodity product supplier

We developed data-driven customer segmentation and analyzed key value-drivers to refine pricing logic. Updated pricing guidelines were rolled out to regional teams, supported by workshops with sales teams. Additionally, we created a mock-up of a pricing calculator tool to facilitate consistent and efficient pricing decisions.

Cost-to-serve management for a biotech ingredient producer

We implemented a Commercial Excellence program with best-practice solutions to monitor costs. This included continuous tracking of margin leakage (actual costs vs. negotiated), a differentiated service model tailored to each customer segment, and actively managing perceived value. This resulted in an optimized cost-to-serve for the client.

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